On this page
We are the data controller for the personal data described here. We process data in line with the UK General Data Protection Regulation (UK GDPR), the Data Protection Act 2018 and, where it applies, the EU GDPR.
1. Data We Collect
Data you give us
- Account details: name, email, company name, password
- Billing details: billing address, VAT number. Card details are handled by our payment processor and are not stored by us
- Compliance information you provide, such as details of the operators and licences you promote
- Support messages and any information you send us
Data collected automatically
- Usage data: pages visited, features used, actions taken in the dashboard
- Device and log data: IP address, browser type, operating system, timestamps
- Cookies and similar technologies (see section 7)
Campaign data
When you use the Service to run landing pages, PWAs, push notifications or tracking, we process data about visitors to your campaigns (such as IP address, device, clicks, installs and conversion events) on your behalf. For that data, you are the controller and we act as your processor. You are responsible for having a valid legal basis, obtaining any required consents, and giving the required privacy notices to those visitors.
2. How We Use Your Data
| Purpose | Legal basis |
|---|---|
| Create and manage your account, provide the Service | Performance of contract |
| Process payments and issue invoices | Performance of contract, legal obligation |
| Customer support | Performance of contract |
| Check compliance with our Terms, including licensed-offer rules | Legitimate interest, legal obligation |
| Security, fraud prevention and abuse detection | Legitimate interest |
| Improve and develop the Service | Legitimate interest |
| Send service and account emails | Performance of contract |
| Send marketing emails | Consent or legitimate interest (you can opt out any time) |
| Comply with tax, accounting and legal requirements | Legal obligation |
4. International Transfers
Some providers may process data outside the UK. Where this happens, we use safeguards such as UK adequacy regulations, the UK International Data Transfer Agreement, or the UK Addendum to the EU Standard Contractual Clauses.
5. Data Retention
We keep account data while your account is active and delete or anonymise it within a reasonable period after closure. Inactive free accounts may be deleted at our discretion. Billing and invoice records are kept for 6 years as required by UK law. Logs and usage data are kept only for as long as needed for security, operational and legal purposes. We delete or anonymise data when it is no longer needed.
6. Your Rights
You have the right to:
- Access the personal data we hold about you
- Correct inaccurate data
- Delete your data, where we have no legal reason to keep it
- Restrict or object to processing
- Data portability
- Withdraw consent at any time, where processing is based on consent
To exercise these rights, email hello@dotaudiences.com. We will respond within one month. You can also complain to the Information Commissioner's Office (ICO) at ico.org.uk.
8. Security
We use reasonable technical and organisational measures to protect your data, including encryption in transit and access controls. No system is fully secure, and we cannot guarantee absolute security.
9. Children
The Service is not intended for anyone under 18. We do not knowingly collect data from minors.
10. Changes to This Policy
We may update this policy from time to time. We will post the new version here and update the date above. Material changes will be notified by email or in-app.
11. Contact
Opinion Token Ltd
124 City Road, London, EC1V 2NX, United Kingdom
Email: hello@dotaudiences.com
See also: Terms of Service